To The Rescue!

I got to help a customer last night that truly brightened my day. After being bombarded with new responsibilities to the point where I had to go off and cry a little from the stress, here comes this sweet mom to brighten my day. She was a well dressed woman, clearly coming in after work, whose daughter is in the most scattered brained coaches program. She has volunteered to register all of the coaches girls into the USAG website in order for the girls to participate in meets within the Northeast region. This is not easy feet. The coach is not easy to deal with either. I felt for her I really did. When she came in needing all kinds of passwords and sign-ins and credit card numbers that the coach had neglected to give to her I was more ten happy to help. I directed her to the coaches location assume that the coach would give her what she needed. This woman is after all doing her a favor. Nope. She came back frustrated and annoyed informing me the coach had no time for her, she was doing the most important job in the world, coaching. I took the paperwork form her and walked into the gym and asked a few of the coaches, including the one she was working for, to give me the information she needed. No problem. two seconds, gives me the answers. Pretty painless I must say. Why they could not answer this mom in the same manner I am not sure. We all went back and forth like this for a few rounds until finally everything was done. The mother was very appreciative of my efforts. We shot the shit about the nature of the coaches and how the whole process was a lot harder then it needed to be. I'm sure we will be coming in contact again soon and I look forward to it. She seemed like a really cool lady to sit down with over a drink and just talk. Perhaps if I was 10 years older I would have made a new friend.